Nexstar Network To Host Two Coach-Led Sessions at AHR Expo 2026
Coaches deliver strategies to strengthen contractor operations and leadership
When HVAC industry leaders gather in Las Vegas for AHR Expo 2026, taking place February 2–4, two top coaches from Nexstar Network will lead breakout sessions designed to give contractors practical strategies they can put to work immediately. These sessions will focus on two critical areas: building operational resilience and strengthening leadership confidence.
“Survive & Thrive: Busy Season”
Presented by Shannon Rocha, Nexstar Network Customer Experience Coach
Tuesday, Feb. 3, 2026 | 11:30 AM–12:30 PM in seminar room S219 (subject to change).
Summary: When demand peaks, your call center becomes mission control. But high call volume doesn’t have to mean dropped balls or burnout. Learn how the best-performing companies create capacity, reduce stress, and keep customer satisfaction high by implementing efficient call-handling systems, smart dispatch strategies, and seamless communication across departments. Walk away with actionable tips for building a resilient team that thrives under pressure.
“Risk Ready: How Bold Moves Build Better Futures”
Presented by Brittany Spencer, Nexstar Network Senior Coaching Manager
Wednesday, Feb. 4, 2026 | 9 AM–10 AM in seminar room S225 (subject to change).
Summary: Are you ready to bet on yourself? Discover how to evaluate risks with clarity, overcome fear of failure, and spot the green lights that signal it’s time to act. Packed with real-world stories and simple, repeatable tools, this session will help transform uncertainty into opportunity while empowering attendees to take the next bold step with confidence.
“Busy season and business growth can test every operational system, leader, and team member inside a fast-moving home services company,” explains Carrie Fraser, Vice President of Sales and Marketing at Nexstar Network. “Shannon Rocha and Brittany Spencer will bring practical, effective strategies to help contractors stay energized, decisive, and focused during the moments that matter most. As a Champion-level partner of Women in HVACR, Nexstar is proud to bring these conversations to AHR attendees and serve our industry with best-in-class insights.”
Contractors interested in learning more about Nexstar’s mission to help the world’s best independent tradespeople become the world’s best businesspeople, please scan the QR code to schedule a call and connect with Kara Schuster, New Member Sales.
About Nexstar Network
Minnesota-based Nexstar Network was founded as a member-owned company in 1992 to help owners of PCHE home service businesses discover their own success through education and sharing. With more than 800 members and 100 employees, Nexstar Network offers professional coaching, expert training, and valuable resources to help the world’s best tradespeople become the world’s best businesspeople. Learn more at www.NexstarNetwork.com and join the Nexstar professional community on LinkedIn.
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